Returns & Exchanges
At Beauty of Joseon, we want you to experience the full benefits of Hanbang skincare. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Ensure the products are in their original packaging and securely boxed to prevent damage during transit.
Ship the Package
Affix the provided shipping label or use a trackable carrier of your choice to send the items back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing